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LONG-TERM
CARE UPDATE
Volume VII, No. 1
Winter 2001
Spotlight:
HIPAA Privacy Regulation
Survey
& Enforcement
-- Orders for
Residents with Diabetes
-- Revisit
Policy: Date of Compliance
-- Surveys Too
Predictable?
-- Poor Performing
Chain Proposal Shelved
-- Recent Survey Appeal
Decisions
Risk Management
& Compliance
-- Quality Assurance
Protection for NFs
-- Psychiatric
Services in SNFs
-- Excluded
Providers
-- Lawsuits
& Prosecutions
-- Admission Agreement
Arbitration Clause
-- Resident
Assessment Inspection Reports
State News
-- Medicaid Budget
Cuts
-- Notice Required for All
Bed Size Changes
-- Pharmacist
Immunizations
-- Probate Rejections
-- Charges for
Medical Records
-- New Food Safety
Regulations
-- Changes to
Non-Profit Corporations Law
--
CON Exception
Employment
Issues
-- FLSA Overtime
Manual
-- Employment
Posters
OSHA
-- New Ergonomics
Standards
-- New OSHA Rules
Mental Health
Issues
-- MR/DD Rule Changes
-- ICF/MR's
Miscellaneous
Issues
-- Return to Home
Passes
-- Consumer Reports
Guide to NFs
-- SNF PPS Presumption of
Coverage
RR&G News
SPOTLIGHT:
HIPAA Privacy Regulation
An extensive new Federal regulation, which
governs the privacy of health information, was
published in the Federal Register on December 28,
2000 (the Privacy Rule). The Privacy Rule poses yet
another compliance burden for the health care
industry, and long-term care is no exception. The
regulation will go into effect on April 14, 2001,
meaning that all persons and entities covered by
the rule, including nursing facilities, must
achieve compliance by April 14, 2003.
While a little more than two years may seem like
a long time to some, because of the numerous and
complex standards and requirements of the rule (the
rule and corresponding comments comprise nearly 370
pages in the Federal Register), as well as
the costs and time investment needed for
compliance, it is important that all nursing
facilities begin taking steps soon towards
compliance.
The overall purpose of the Privacy Rule is to
protect the confidentiality of individual health
information. Thus, the rule sets forth in very
specific terms:
- Circumstances when health care providers are
required to disclose a patient/resident's health
information;
- For what purposes, to what parties and under
what conditions health care providers may use
and disclose a patient/resident's
information;
- When providers may not disclose health
information that identifies an individual
without the obtaining the individual's explicit
written authorization to do so;
- Requirements that the provider implement
mechanisms to verify that the identity and
authority of any recipient of health information
is both appropriate and intended;
- Requirements that the provider ensure that
it uses, discloses and requests only the minimum
amount of health information necessary to
accomplish the intended purpose of the use,
disclosure or request; and
- Requirements that the provider establish a
mechanism to formally account for most
disclosures (i.e., including, but not limited
to, when and to whom the disclosure is
made).
Although the primary scope of the Privacy Rule
addresses the way in which health information is to
be used and disclosed by health care providers,
there are a number of other aspects to the rule as
well. For instance, in order to achieve compliance,
the rule also requires that health care
providers to do each of the following:
- Afford residents a litany of "rights" with
respect to their health information, such as:
the right to receive notice as to the provider's
health information practices; the right to
access, inspect and copy their health
information; the right to amend or correct
inaccurate information; and the right to receive
an accounting of disclosures made by the
provider;
- Develop and implement a procedure to address
resident complaints regarding the provider's
health information practices;
- Enter into written agreements with all
persons and entities to whom the provider may
disclose health information in order that such
person or entity may perform a function on
behalf of the provider;
- Provide training to its employees on the
policies and procedures implemented pursuant to
the rule, as well as on the provider's health
information practices in general; and
- Appoint a Privacy Official with clearly
defined duties, who will oversee the compliance
process.
The Bush administration has opened up the final
Privacy Rule to an additional 30-day comment period
before the effective day of the regulation. Thus,
there is a chance that some of the specific
requirements of the rule may change. There is
little chance, however, that this rule will be
rescinded.
Due to the complexity and voluminous nature of
the Privacy Rule and the expenses associated with
compliance, it is natural to view the upcoming
implementation process with trepidation and
confusion. Without question the regulation will be
a challenge to everyone in the long-term care
industry. To make matters worse, the Department of
Health and Human Services is expected to publish
another final rule, which will further expand on
the principle of protecting heath information and
that will also likely require compliance by 2003.
It is anticipated that this rule will require that
providers implement various physical, technical,
and administrative security mechanisms to ensure
the integrity of health information.
To assist in understanding and implementing each
of these regulatory standards, RR&G will be
publishing a manual that will contain many helpful
and informative tools designed to aid in the
compliance process. The manual will include a
detailed explanation of the regulations, as well as
their specific impact on long-term care providers
in Ohio. In addition, it will include checklists,
template policies and procedures, template consent
and authorization forms, employee job descriptions,
template business associate contracts, diagnostic
tools and other educational materials that will be
useful in training employees. These materials have
been designed to provide facilities with easy to
use directions and guides to help meet the
compliance dates efficiently, and in a timely
fashion. The manual will be available soon after
effective date of the Privacy Rule. For more
information, contact Aric Martin.
SURVEY
& ENFORCEMENT
Orders
for Residents with Diabetes. Recently we
have seen a trend in the survey enforcement arena
in the state of Ohio, whereby state surveyors are
citing nursing facilities solely on the basis of
what is not contained in the written order
of a physician. In other words, some surveyors have
taken the position that, with regard to physician's
orders for residents who require the administration
of insulin and/or their condition is such that
their blood sugar level must be monitored, the
order must contain particular ranges of
blood glucose levels. More specifically, the
surveyors have cited facilities because physician
orders did not contain parameters for the facility
to follow as to when it should notify the physician
when a resident's blood sugar level is either too
high or too low.
Revisit
Policy: Date of Compliance. Although we
reported on this in our last newsletter, many of
our clients are still confused on this issue. Thus,
we believe that it bears repeating. HCFA has
changed its policy regarding the effective date of
compliance following a survey when a facility
receives a deficiency. For all surveys conducted on
or after 9/22/00, where deficiencies are found in a
quality of care area that constitute immediate
jeopardy, actual harm or substandard quality of
care, the state survey agencies have been directed
to use the date of revisit as the effective date of
compliance.
This is a significant change in policy with
serious consequences for nursing homes. Many more
homes will now incur significantly larger civil
monetary penalties, and will lose their nurse aide
training (if the daily fines exceed $5,000 or if a
ban on admissions is imposed). For example, assume
a facility with an exit date of March 1 received a
citation under tag F324 with a scope/severity of
"G" and a fine of $350 a day effective March 1, and
a denial of payment for new admissions effective
March 20. The facility submitted a plan of
correction with an alleged compliance date of March
10 and was revisited and found in compliance on
March 25. Under the prior policy, the surveyors had
the discretion to accept March 10 as the date of
compliance, and thus limit the facility's fines to
$3150 and avert the ban on nurse aide training.
Under the current policy, the date of compliance is
mandated to be the revisit date, and thus the fines
in this example would be $8400, the denial of
payment would be imposed for five days, and nurse
aide training would be lost. (Note, however, that
if the "G" citation had been found in any area
other than quality of care, then the new policy
would not apply.)
HCFA has indicated that it is reviewing this
policy, and we expect the revisit policy to be
released by the end of March. We will let our
clients know of this change (if it occurs) through
our email newsletter list.
Surveys
Too Predictable? HCFA was recently
criticized in a Senate Special Committee meeting
for failing to make surveys more unpredictable. A
representative of the General Accounting Office
(GAO), the Congressional oversight agency that
polices HCFA's activities, testified that most
state surveys occur within a few weeks of the
anniversary of the last annual survey, making
surveys predictable to operators. Moreover, few
surveys are conducted during off-peak or weekend
hours. Look for HCFA to react to this criticism by
pressuring State Agencies to increase the number of
off-peak hour and weekend surveys, and to survey
homes with less predictability.
Poor
Performing Chain Proposal Shelved.
Sources inside HCFA have indicated that the agency
has shelved plans to punish companies that own
multiple nursing facilities for poor performance
under a 'poor performing chain' theory. The
proposed policy would have subjected chains to
immediate enforcement remedies at all of their
facilities in a particular State in the event that
25% of their facilities in that State had 'G' level
deficiencies on two or more standard surveys or
findings of substandard quality of care.
Recent
Survey Appeal Decisions. Administrative
Law Judge (ALJ) and Departmental Appeals Board
(DAB) cases provide some insight into how a case
would be reviewed if a facility decided to formally
appeal remedies that were imposed against it, and
also provide bases for making arguments in an
informal dispute resolution (IDR). Listed below are
some recent holdings of interest:
- In a January 16, 2001 decision, an ALJ
overturned the surveyors' determination that a
facility was in immediate jeopardy under F224
and F353. For the F224 tag, the ALJ found that:
nearly all of the examples rested on hearsay,
and were attributed to unidentified individuals.
In such case, the facility could not be expected
to be able to respond to these complaints, and
HCFA must present evidence that verifies the
allegations. The ALJ also pointed out that
facilities are sometimes justified in not
responding to resident complaints, when
residents use them chronically and as
attention-getting devices.
With regard to the F353 cite, the ALJ ruled that
the regulation underlying this tag is "aimed at
assuring that a facility maintains adequate
numbers of staff, and does not directly address
quality of care or quality of life in a
facility," as these issues are addressed by
other regulations. The ALJ also found that, "in
the absence of an explicit standard in the
(federal) regulation, it is reasonable to assume
that facilities which comply with applicable
state staffing requirements are in
compliance."
- In an October 30, 2000 case, an ALJ
determined that a facility was still liable for
the abuse of a resident even though: the
facility developed, implemented, and had in
effect adequate and reasonable policies and
procedures that prohibit mistreatment, neglect,
and abuse of residents; the nurse aide involved
was adequately screened; and the incident was
reported or handled appropriately. The ALJ held
that pursuant to the law and regulations, a
resident has an absolute right to be free of
abuse.
The ALJ noted that HCFA's central office has
published a policy which states that a facility
has been found to take all necessary steps to
prevent abuse and took appropriate actions after
the abuse occurred, then a deficiency should not
be cited. However, the ALJ noted that this is
only HCFA's policy, and does not
constitute its interpretation of the
regulation.
RISK
MANAGEMENT & COMPLIANCE
Quality
Assurance Protection for NFs. Based on
our concern regarding the exposure of Ohio's
long-term care community to the rising tide of
litigation that we have seen recently, our firm
distributed a position paper in June of 2000
entitled, Long-Term
Care Litigation & The Insurance Crisis.
In that paper we laid out steps that we believed
were important to protect the long-term care
industry. We listed the following as the first
step:
"Statutory protection for nursing home
quality assurance and peer review information
needs to be enacted. In order to assure a candid
and conscientious review of quality issues, Ohio
law has provided hospitals with confidentiality
and immunity for their peer review and quality
assurance processes for over thirty years;
nursing homes should be provided with the same
protection for the same reasons."
We were very pleased that the Ohio Health Care
Association (OHCA) took the lead in lobbying the
legislature to amend the peer review law that
applies to hospitals. The diligent efforts of Pete
Van Runkle and Todd Bergdoll paid off, and the
legislature passed a bill to amend the law so that
it would apply to all long-term care providers,
which the governor has signed.
In light of this new law and the increase in
lawsuits against long-term care providers, we
suggest that providers revisit their risk
management policies and procedures. You will want
to make sure to structure your quality assurance
and peer review processes so that your facility or
facilities can take advantage of the new law. In
addition, you may also wish to establish a more
formalized risk management program that includes
policies and procedures on a variety of topics,
such as customer and media relations, incident
reporting, quality assurance, record keeping,
requests for medical records, charting procedures,
auditing of high risk areas, lawsuits and
investigations.
Our firm has prepared a template policy on QA
documents, and provides a corporate inservice on
the subject. For more details, contact either Carol
Rolf or Aric Martin.
Psychiatric
Services in SNFs. A recent study by the
Office of Inspector General has criticized the
provision of psychiatric services in nursing homes
as frequently unnecessary. The study claims that up
to thirty-nine percent of psychiatric services in
nursing homes are either medically unnecessary,
lack proper documentation, or are generally
questionable in nature. The OIG attributed this
trend in part to inadequate and unclear utilization
guidelines.
Excluded
Providers. Are you keeping up to date on
who is excluded? RR&G sends out a monthly list
identifying all new persons and entities from Ohio
that have been excluded in the prior month via our
email news list. If you want to receive these
updates, then send an email to Subscribe@LTClawyers.com.
Lawsuits
& Prosecutions.
- Four civil lawsuits have been filed as a
result of the oxygen/nitrogen mix up at the
Dayton nursing facility that has been so widely
reported. In addition, a grand jury has indicted
the facility's corporate parent on four counts
of involuntary manslaughter based on the deaths,
and the supplier of the nitrogen tank has also
been charged with four counts of reckless
homicide.
- The 8th Circuit Court of Appeals (Missouri,
Arkansas, Iowa, Minnesota, Nebraska, North
Dakota, South Dakota) has ruled that where a
purchaser of a skilled nursing facility assumes
an existing provider agreement, the owner
assumes the agreement subject to its prior terms
and conditions, including civil monetary
penalties (CMPs). In the case, purchasers of a
skilled nursing facility and the corresponding
provider agreement that was subject to CMPs sued
HCFA in Federal Court, claiming the imposition
of the penalties violated due process. The Court
disagreed, stating that just as a plan of
correction carries over to the next owner, so do
CMPs when the owner accepts the seller's
provider participation agreement.
- A company that owns or leases 105 nursing
homes around the country, has agreed to pay $27
million to resolve allegations that it submitted
inflated cost reports (employee time) to
Medicare between 1991 and 1996. An administrator
from one of the organization's Florida
facilities, who was the whistleblower who
originally brought the suit, will receive 20% of
the recovery ($5.4 million).
- Another nursing home has been nabbed in
Pennsylvania by the U.S. Attorney's office under
the theory that it submitted False Claims when
it submitted claims for payment for residents
who received a poor quality of care. The
facility has signed a consent order that
includes the following elements: a $90,000
payment; retention of a government-selected
consultant with a budget of up to $100,000 to
address and monitor quality of care issues;
provision of wound care under the Agency for
Healthcare Research and Quality, and other
specific care interventions. The facility and
parent company have denied any wrongdoing.
- The Texas Supreme Court has ruled that a
Texas law that imposes caps on the amount of
damages that a plaintiff can receive does not
apply to punitive damage awards. In the case, a
jury awarded the estate of a nursing home
resident $2,371,000 in actual damages and
$90,000,000 in punitive damages due to the fact
that the resident developed pressure sores and
contractures in the facility. The trial court,
interpreting Texas' damage cap law, reduced the
jury's finding of damages to $1.5 million in
actual damages and $9.5 million in punitive
damages. The Supreme Court reversed the trial
court and reinstated the jury's award.
- A Texas nursing facility has been ordered to
pay $312.8 million to the estate of a deceased
resident. The suit contended that the patient
died as a result of malnourishment, dehydration
and 16 severe bedsores that she suffered while a
resident of the facility.
- According the Associated Press, a New York
nursing home has recently agreed to a $3.5
million settlement of a lawsuit filed by the
family of a former resident. The multiple
sclerosis victim lost consciousness after
choking on a hot dog and suffered brain damage
as a result of oxygen deprivation.
Admission
Agreement Arbitration Clause. In an
effort to assist the long-term care industry in
defending itself against frivolous lawsuits, our
firm provided a sample arbitration clause to OHCA
and AOPHA to distribute to their members. If you
did not receive a copy of this revised sample
clause, and you would like to review it, please
feel free to contact us. We will be happy to
provide you with a copy.
Resident
Assessment Inspection Reports. In a
recent report, the OIG found significant coding
problems in MDS assessments. According to their
reviewers, 76 percent of the cases reviewed had
discrepancies when compared to the rest of the
medical record. However, these consisted of both
upcoding and downcoding, which may indicate
confusion or difficulties with the assessment
instrument rather than deliberate miscoding.
Therapy minutes and activities of daily living are
keys to the differences. The OIG recommended a
number of steps which HCFA can take to address
these problems, primarily by way of training and
clarifying definitions and requirements.
To review the report in their entirety, go to
www.hhs.gov/oig/oei/reports/a504.pdf.
STATE
NEWS
Medicaid
Budget Cuts. The Taft administration has
proposed budget cuts in Medicaid payments to Ohio's
nursing facilities. We know that you will all
receive a lot of information from your respective
provider associations on this topic. Listed below
are the basic components of the budget
proposal:
(1) Do not process a change of provider
agreement if the previous provider does not comply
with the 45-day notice requirements.
(2) Reverse the change in depreciation recapture
language accomplished by H.B. 698.
(3) Eliminate the provisions for "extreme
circumstances" rate adjustments for changes of
ownership resulting from bankruptcy or
reorganization.
(4) Eliminate the return on equity for operators
with more assets than debt.
(5) Do not apply the 100% imputed occupancy
penalty to direct costs, but do apply it to
indirect, capital and other protected by dividing
those costs by all beds in the facility.
(6) Remove all non-Medicaid residents from the
quarterly case-mix scores.
Notice
Required for All Bed Size Changes. HCFA
allows skilled nursing facilities the opportunity
to change the number of certified beds (Medicare or
Medicaid) two times during the provider's fiscal
year. (Note that this policy has been
misinterpreted by many to only apply to Medicare
distinct part changes, and not to all certified bed
changes). The first change can be effectuated at
the beginning of the cost reporting period and the
second opportunity for change is the beginning of a
cost reporting quarter. The request must be made 45
days in advance of the effective date. HCFA has
also stated that only one decrease of beds per cost
reporting period is permitted. Thus, a provider can
increase beds up to two times per year but is
allowed only one decrease of beds. The rule
requires the provider to provide a map depicting
the location of the beds with its request for
change.
An exception to the 45-day rule is where skilled
nursing facilities change the location of certified
beds. So long as the number of certified beds
remains the same, only 30 days' notice is required.
A skilled nursing facility may not make any bed
size changes retroactively.
Pharmacist
Immunizations. Effective March 12, 2001,
pharmacists may administer by injection adult
immunizations for influenza, pneumonia, tetanus,
hepatitis A, and hepatitis B, if: (1) the
pharmacist has completed a specified training
course; (2) is certified in basic life support
procedures by the Red Cross or American Heart
Association; and (3) practices in accordance with
guidelines developed by a physician and approved by
the State Board of Pharmacy.
Probate
Rejections. If an Ohio nursing facility
presents a claim against the estate of a deceased
resident as a creditor for monies owed, it needs to
be aware of the applicable legal requirements that
apply to the claim or risk having such claim barred
forever. The law provides that a creditor's claim
is deemed to be rejected (in whole or in part) if
the executor or administrator of the deceased
individual's estate gives the claimant written
notice that the claim is being disallowed. In
addition, the law states that if a creditor
presents a claim against the estate in writing,
requesting an allowance of the claim within five
days, such claim is considered rejected if the
executor or administrator fails to give the
claimant a written statement of the allowance
within such five day period. In any event, when a
creditor's claim has been rejected, the law
mandates that a creditor commence a legal action on
the claim (or on the part that was rejected)
within two months after the effective date
of such rejection, which in the former case would
be the date that the executor or administrator's
written notice is received by the creditor, and in
the latter case would be the date when the five day
period expires. In either situation, if the
creditor fails to initiate an action within this
timeframe, it is banned from ever maintaining an
action on the claim again.
Charges
for Medical Records. H.B. 508, which
created a new law, Revised Code section 3701.741,
establishes the charges that health care providers
may charge for copies of medical records. For paper
copies, the charge structure is as follows: (a) an
initial fee of $15; (b) $1 per page for the first
10 pages; (c) $.50 per page for pages 11-50; (d)
$.20 per page for pages 51 and higher; and (e) the
actual cost of any postage incurred.
While this law specifically excepts requests for
records made pursuant to 42 C.F.R. § 483.10
(Federal resident rights regulation), it is our
view that this new law establishes the "community
standard" charge structure referenced in the State
Operations Manual.
New
Food Safety Regulations. The Ohio
Department of Health has promulgated a
comprehensive set of new regulations governing food
safety. The Ohio Uniform Food Safety Code,
effective March 1, 2001, creates new regulations
addressing service and food safety.
Some highlights of the new regulations and their
impact on long-term care are summarized below. You
may access a full copy of the Uniform Food Safety
Code's Regulations from the Ohio Department of
Health's web site at www.odh.state.oh.us/rules/final/chap3717_1/Fr3717_1_lst.htm.
The new regulations include requirements for
management supervision of food service staff, new
hand washing requirements, food service employee
health requirements, food storage, and rules on
contamination and cleanliness. Additionally, the
new regulations lower the cold holding temperature
requirements for refrigerated foods from 45° F
to 41° F. Fortunately, institutions will have
seven years to comply with the new cold storage
requirement, which should give facilities time to
replace refrigeration equipment that cannot chill
to these temperatures.
The new regulations also create special rules
for the provision of food to Highly Susceptible
Populations, which includes the elderly. Under the
new regulations, institutions such as nursing homes
and assisted living centers are prohibited from
serving the following types of food to their Highly
Susceptible Populations:
- Pre-packaged fruit juices that have not been
pasteurized.
- Raw animal foods such as raw fish, raw
marinated fish, raw molluscan shellfish, and
steak tartare.
- Partially cooked animal foods such as
lightly cooked fish, rare meat, soft-cooked eggs
made from raw shell eggs, and meringue.
- Raw seed sprouts.
- Non-pasteurized shell eggs or
non-pasteurized liquid, frozen or dry eggs or
egg products may not be used in the preparation
of Caesar salads, hollandaise or
Béarnaise sauce, mayonnaise, egg nog, ice
cream, and egg-fortified beverages.
- Food from original unopened packages may not
be stored and re-served.
Changes
to Non-Profit Corporations Law. Ohio's
Non-profit Corporations Law was recently modified.
One of the most notable changes is that the new law
does away with the designation of 'trustee' for the
purposes of a non-profit's governing Board.
Instead, members of the governing Board are to be
referred to as 'directors', and all references to
'trustees' within the statute now state so
accordingly. In addition, the new law alters the
procedures for the dissolution or sale of
substantially all of the assets, adoption and
content of regulations; membership; notice
requirements; voting; actions without a meeting;
sales or other dispositions of assets by "mutual
benefit" and "public benefit" corporations; mergers
and consolidations; dissolution and winding up of
affairs; and definitions. The law is available at
http://legislature.state.oh.us/bills.cfm?ID=123_HB_597.
CON
Exception. We wanted to share with our
non-profit clients an exception to the Certificate
of Need (CON) law in Ohio that will be applicable
to a small number of facilities - but could be a
valuable option to those facilities. If you operate
a facility (1) that has been in continuous
operation since at least June 17, 1878, (2) are
operating as a nonprofit entity under the law of
Ohio or another state, and (3) are located in an
"inner city area" (which is not defined by law),
then you are eligible to add up to 30 licensed
nursing home beds without a CON. The exemption
would apply only as long as the beds are owned and
operated by the facility to which the exemption was
granted.
EMPLOYMENT
ISSUES
FLSA
Overtime Manual. The Federal Fair Labor
Standards Act (FLSA) requires employees to be paid
for overtime hours worked. While this law appears
simple, it involves numerous requirements that are
detailed in dozens upon dozens of interpreting
regulations. In order to assist our clients with
navigating these requirements, RR&G has
developed an FLSA Overtime Manual. The manual
addresses employee eligibility; computation of the
"workweek," and alternatives to the standard
"workweek" that may be adopted by health care
providers; what does and what does not constitute
"hours worked;" when payments beyond normal hourly
or salary payments, such as shift differentials and
bonuses, may be included as monies paid for
overtime; record keeping requirements; and
enforcement under the FLSA. If you are interested
in this manual, then please contact Carol Rolf or
Christopher Tost at (216) 514-1100 or e-mail
Overtime@LTClawyers.com.
Employment
Posters. The Department of Labor has
created a new website, Poster Advisor, to
assist employers in determining what Federal labor
posters need to be posted in accordance with the
Fair Labor Standards Act, Equal Employment
Opportunity Act and other Federal labor laws.
Posters required for specific businesses depend on
various factors including the number of staff
employed. Poster Advisor asks the user a
series of questions and provides the employer with
a list of required posters.
Poster Advisor allows the employer to
download and print the posters at no cost. To
access this information, go to www.dol.gov/elaws/posters.htm.
OSHA
New
Ergonomics Standards. The Occupational
Safety and Health Administration (OSHA) has
published a final ergonomics program standard,
which became effective on January 16, 2001. This
controversial regulation will have a profound
impact on long-term care, requiring employers to
implement programs designed to reduce the number
and severity of musculoskeletal disorders (MSDs)
caused by exposure to risk factors in the
workplace. MSDs are injuries and illnesses
affecting muscles, nerves, tendons, ligaments,
joints, or spinal discs, including carpal tunnel
syndrome, tendinitis, rotator cuff syndrome,
sciatica, low back pain, and epicondylitis. Nursing
home employees are particularly prone to MSDs, due
to the lifting and transfer requirements of
residents.
The new rule has been met with strong opposition
from a variety a groups, including the long-term
care industry. As of the date of this article, both
AHCA and AAHSA have joined a lawsuit filed by the
U.S. Chamber of Commerce challenging the legality
of the regulation.
Facilities who were implementing an ergonomics
program of their own as of November 14, 2000, may
continue to do so in lieu of OSHA's requirements.
However, an alternative program to the OSHA
ergonomics standard must be written and provide for
prompt reporting of MSDs, and provide for
appropriate responses by management. Alternative
plans must also include provisions for employee
participation, job hazard analysis, demonstrated
use of engineering, work practices reorganization
and design, and administrative controls to prevent
and manage MSD hazards.
For long-term care facilities that have not
implemented an ergonomics program, they must share
the following information with their employees by
October 15, 2001:
- All employees are to be provided with basic
information about MSDs and the importance of
reporting them early.
- Employees are to be informed of OSHA's
ergonomics standard and of its requirements.
Employees are also to be educated of the risk
factors and work activities that are most likely
to lead to MSD concerns.
- New hires are to receive information
concerning the ergonomics program within 14 days
of commencing work.
- Information is to be posted in the workplace
concerning how to report MSD problems.
- Employers are to instruct their employees
how to report the signs and symptoms of MSDs in
the workplace, which include:
- Painful joints
- Pain, tingling or numbness in the
hands
- Shooting or stabbing pains in the arms or
legs
- Swelling or inflammation
- Pain in wrists, shoulders, forearms, or
knees
- Back or neck pain
After October 15, 2001, facilities must begin to
respond to employees' reports of MSDs. If an
employee reports an MSD, the employer must
determine if the symptoms qualify as an "MSD
Incident." An MSD incident is a "work-related" MSD
injury that requires: (a) days away from work or
medical treatment beyond first aid, or (b) MSD
signs or symptoms that continue for 7 consecutive
days or longer.
OSHA has stated that "employers have the right
under this final rule to make a reasonable
determination that particular MSDs are not
work-related." Thus, if OSHA enforces the standard
consistent with this statement, facilities should
be able to avoid an OSHA citation by showing that
it carefully considered an issue and involved the
appropriate health care professionals in the
decisionmaking process. This would allow facilities
to consider what activities the employee alleging a
work-related MSD has been engaging in outside of
work, such as moving furniture.
If an employee experiences an MSD incident, the
employer must then determine whether the employee's
job meets an "action trigger." This is determined
by comparing the employee's job with the OSHA
"Basic Screening Tool", a matrix that identifies
job activities that place an employee at risk for
developing an MSD. The job activities most relevant
for nursing facilities are lifting more than 75
pounds at any one time, pushing or pulling more
than 20 pounds for more than two hours total per
day, or working with the back, neck or wrist bent
or twisted more than two hours each day.
If a single reported MSD meets the action
trigger, then the employer must do either of the
following:
(1) If there has been no more than one
MSD incident in that particular job and not more
than two MSD incidents in the last 18 months,
the employer may apply a "quick fix." A quick
fix permits the employer to informally address
the MSD through informal job task analysis and
redesign to reduce the risk of an MSD. The
employer must also obtain medical care for the
affected employee free of charge, and place them
on restricted work to permit recovery. In
addition, the employer must obtain for the
employee a formal written opinion from a health
care professional evaluating and following up on
the employee's MSD at no cost to the employee.
All records of the quick fix must be retained
for three years.
(2) If the MSD incident does not qualify for
a quick fix, then the employer must implement a
formal ergonomics program consistent with OSHA
requirements. The formal program, among other
things, requires formal management designation
to oversee and implement a program, employee
participation, formal job hazard analysis, MSD
risk management, re-engineering of MSD high-risk
jobs, and implementation of other hazard
reduction and control programs. The employer
must also keep formal records of its activities,
and permit OSHA and employee inspection of
records upon request. In addition, the program
must be reviewed for effectiveness at least
every three years.
Note that if a specific employee is on a work
restriction program based on the MSD analysis, then
the facility must insure that the employee who is
unable to perform his or her job or any other
available job receives 100 percent of his or her
earnings until the earliest of one of the
following: (1) the employee is able to resume work;
(2) a health care professional determines that the
employee will never be able to resume work; or (3)
90 calendar days have passed.
It is estimated that the costs of compliance
with this program will average $250 per individual
employee workstation or task per year. However, the
real cost of compliance with this regulation, if
its implementation is not stopped by the current
litigation, will depend on the extent to which OSHA
decides to second-guess the judgment of facilities
with regard to difficult medical and workplace
issues.
New
OSHA Rules. The OSHA bloodborne pathogen
standard has been revised to conform to the
requirements of the Needlestick Safety and
Prevention Act that was signed into law on November
6, 2000. The effective date of the rule is April
18, 2001.
OSHA has also revised its recordkeeping rule,
including the forms that employers use to record
occupational injury and illness. The new
requirements will be effective on January 1,
2002.
MENTAL
HEALTH ISSUES
MR/DD
Rule Changes. The Ohio Department of
Mental Retardation and Developmental Disabilities
(the "Department") is poised to promulgate changes
to the regulations governing the Development of
Licensed Residential Beds. The contemplated changes
include increasing the aggregate total number of
beds authorized for licensure by the Department,
and revising some of the procedures for obtaining a
bed license for both new and replacement beds. The
rules also propose to change the procedures for
responding to a County Board's Request For
Proposals (RFP) for new and replacement MR/DD beds.
The revisions propose to remove from County MR/DD
Boards the power to establish policies and
procedures for requesting RFPs, and for determining
which particular plans to recommend to the
Department for approval. Instead, the Department is
proposing to establish standard procedures that all
County Boards must follow when evaluating RFPs.
In addition, the Department has proposed changes
to the Contract dispute resolution process under
the IO, OBRA, and HCBS Waiver programs. The
proposed changes restrict a Contractor's right to
appeal an adverse determination in a contract
dispute with a County Board, and also propose to
remove the contractor's right to appeal to the
courts upon an adverse determination in an
administrative hearing.
ICF/MR's.
HCFA has commissioned the Council on Quality and
Leadership in Support for People with Disabilities
to conduct look-behind surveys, complaint
investigations, and crisis assignments at ICF/MR
facilities. The team will conduct the unannounced
look-behind surveys up to 30 days after completion
of a survey by a state agency, and will conduct
substantially the same survey as the state agency,
using the State Operations Manual and guidance.
ICF/MR's to be surveyed under the plan will be
chosen by measuring ten to twelve variables.
MISCELLANEOUS
ISSUES
Return
to Home Passes. With AOPHA's support and
advocacy, managed care "return to home" legislation
was recently passed. In essence, this new Federal
law mirrors Ohio's return to home law that sunset a
couple of years ago. Under the law, managed care
organizations must allow their enrollees to choose
a "home" nursing facility (in which the enrollee or
the spouse has resided) if the facility is in the
organization's network, or if the facility agrees
to accept the contract terms that apply to
contracting facilities.
Consumer
Reports Guide to NFs. A new book by
Consumer Reports lists and grades nursing homes,
Consumer Reports' Complete Guide to Health
Services for Seniors by Trudy Lieberman (Three
Rivers Press, 2000). Consumer Reports has also
published the listings on its web site, along with
a "Nursing Homes to Watch" list. Consumer Reports
states on its web site: "To compile our Watch List,
the deficiencies shown in the surveys between July
1995 and October 1998 were evaluated on five
criteria: (1) citations for failing to provide
adequate access to the survey report; (2) high
numbers of repeat deficiencies; (3) high severity
deficiencies; (4) substandard quality of care
deficiencies; and (5) high numbers of total
deficiencies. This list includes the facilities
with the most questionable patterns (approximately
10% in each state)."
SNF
PPS Presumption of Coverage. We have
included as an insert in this LTC Update a
copy of a clarification
of the presumption of coverage that HCFA handed
out at the January 22, 2001 Blue Cross Blue Shield
SNF PPS and Consolidated Billing Update meeting in
Baltimore.
RR&G
NEWS
- Seth Wolf has recently been elected a
shareholder of the firm. In addition, we have
hired a new attorney named Craig Haran to
concentrate on long-term care operational
issues. And for those of you who do not know,
Kathy Estafanous recently had a second child,
and has decided to take time off to be a
full-time mother for a while.
- Carol Rolf and Aric Martin will be
presenting a day and a half "Long Term Care
Update" at the Ohio State University (10 hours
of BENHA and NAB credit). For more information
visit: http://fisher.osu.edu/exec/nursinghome/nh2001.htm.
- Carol and Aric also taught the legal portion
of OSU's Core of Knowledge in February.
- Carol will be presenting a seminar on
corporate compliance at HFMA's annual convention
on April 26, 2001.
- Aric presented a session on resident rights
at OCAL's Assisted Living Manager series on
February 9, 2001.
- Carol and Aric both presented separate
seminars on corporate compliance at Howard,
Wershbale's Health Fair on January 8, 2001.
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